During the activation of your single sign-on account you will be prompted to set up multi-factor authentication. This is another method of authenticating who your are and can be through the use of the Microsoft authenticator app, by text message or even phone call.
What is Multi-factor authentication?
The University is implementing multi-factor authentication (MFA) for all Oxford Single Sign-On (SSO) users across the University. This means you will be asked to verify your account using a second factor, such as a code from an app on your phone, text message, or a phone call.
How does MFA work?
You can verify your account using any of the following methods:
- Using the Microsoft Authenticator app on your mobile phone
- Receiving an SMS on your mobile phone
- Requesting a phone call on a landline or mobile phone
- Authy Desktop Authenticator app
- Using a Hardware Token
Detailed Instructions
There are detailed instructions on how to setup MFA on the University website here: Multi-factor authentication (MFA) | IT Help (ox.ac.uk)
Mysignins Website
The mysignins website allows you to manage your MFA methods My Sign-Ins | Security Info | Microsoft.com
Lost or new Mobile Phone/Laptop
If you have lost your mobile phone/laptop or have a new laptop or new mobile phone with a different number, and you had originally setup MFA with your old device then you will need your MFA Factors to be completely reset. In this case email it-support@oriel.ox.ac.uk with your SSO username and your University card no and we can reset your MFA factors.
